Our Staff

Our diverse team is made up of degreed benefits professionals with designations including state and national licenses and certifications. This diversity allows us to offer an employee benefits continuum as unique as our clients’ individual needs.

Bill Heine, Founder
(BillH@associatedbenefitsHOME.com)
Building on more than 40 years experience in the employee benefits field, William (Bill) Heine founded Associated Benefit Consultants of LA., Inc. ...more

Cindy Heine, President
(CindyH@associatedbenefitsHOME.com)
Cindy Heine began her career in faith-based healthcare holding various administrative and executive level positions in both the Sisters of the Mercy and the Franciscan Missionaries of Our Lady sponsored ministries. ...more

Marcie O’Dwyer, Vice President, Sales and Marketing
(MarcieO@associatedbenefitsHOME.com)
Marcie began her career as a rehabilitation counselor and maintains her certifications in this field. Marcie is also a licensed agent. Marcie’s focus is on serving the needs of new and potential clients across the country.

Susan Walsten, Vice President, Client Relations
(SusanW@associatedbenefitsHOME.com)
Susan has extensive experience in the human services field. She is also a licensed agent. Susan serves as a liaison to clients and brokers.

Cheryl Bridge, Administrative Assistant and Sale Support
(CherylB@associatedbenefitsHOME.com)
Cheryl comes to us with a great deal of office management and customer service experience. Cheryl will service as our Administrative Assistant and Sale Support.

Karola Dillon, Group Benefits Specialist
(KarolaD@associatedbenefitsHOME.com)
Karola is our Group Benefits Account Specialist. She is a licensed health insurance professional with more than ten years of experience in acting as a liaison between carriers, clients, and agents. 

Ruth Ferry Ragusa, Benefits Specialist
(RuthR@associatedbenefitsHOME.com)
Ruth is a licensed health insurance professional who is responsible for the daily administrative duties of our Metairie office. Ruth has more than 12 years experience in the healthcare field holding various administrative and operational positions.

 
 

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